Meknes · Casablanca · Tangier · Agadir
Questions people ask us, with straight answers
We hear them at the office on Avenue des FAR, on the phone and on WhatsApp. Every page opens with the answer in two or three sentences. The details come after, if you want them.
Building a website
How can a guesthouse in Ifrane or Azrou get found by tourists?
Get a complete Google Business Profile with the exact pin and recent photos, and a website in English, French and Arabic that changes with the seasons: snow in winter, cool air and hiking in summer. Add clear directions and a WhatsApp button. Tourak Digital Group builds these sites and profiles for Ifrane and Azrou.
Should my Moroccan business use a .ma domain or a .com?
Use .ma if most customers are in Morocco; it signals a local business. Use .com if you sell to tourists, export or work with foreign clients. Many businesses register both and redirect one to the other. .ma domains are managed by ANRT and registered through accredited registrars.
How can a riad in Fes get more direct bookings?
Build a website with one page per room, real photos, an availability calendar synced with the platforms, and a way to pay a deposit. Add a well-kept Google Business Profile and clear directions through the medina. Tourak Digital Group builds these sites for riads in Fes and guesthouses in Ifrane, Azrou and Moulay Idriss.
What website does a tour guide or activity company in Morocco need?
One page per tour or activity with duration, meeting point, what is included and real photos, in English and French at least. A WhatsApp or booking button on every page, and a Google Business Profile with reviews. Tourak Digital Group builds these sites for guides and activity companies around Fes, Meknes, Volubilis and Ifrane.
How much does a website cost in Morocco?
There is no single price: a five-page site for a guesthouse and a shop with two hundred products are different jobs. Cost depends on the number of pages and languages, online selling, and who writes the text. Tourak Digital Group in Meknes gives a free, itemised quote.
Should my website in Morocco be in French, Arabic or English?
Pick the languages your customers actually search in. Local businesses usually need French and Arabic; tourism, export and international clients add English. Write each version for its reader instead of machine-translating. Tourak Digital Group builds sites in all three, with one web address per language so Google shows the right one.
How long does it take to build a website in Morocco?
It depends mostly on content: text, photos, logo and approvals. A small site moves fast once everything is ready; a shop with payments and delivery has more steps, and the bank’s card-payment contract runs on its own schedule. Tourak Digital Group puts the launch date in the quote, with what it needs from you at each step.
Selling online
How does cash on delivery work for online stores in Morocco?
The customer orders online and pays the courier on delivery; the courier then transfers the money to you. The main risk is refused parcels, so confirm every order by phone or WhatsApp before shipping, set delivery rates per city, and choose a courier that pays out quickly. Tourak Digital Group builds these steps into the store.
Can my business in Morocco take card payments online?
Yes. In Morocco, online card payments usually go through CMI, under an e-commerce contract signed with your bank. You need a registered business and a business account, and each bank sets its own conditions. The agency then plugs the payment gateway into the site and tests it before launch.
How can I sell Moroccan products like olive oil or crafts to customers abroad?
You need a site in English and French that shows where the products come from, card payments through your bank, solid packaging and an international carrier. Food products must meet ONSSA rules in Morocco and the import rules of the destination country. Tourak Digital Group builds these stores for producers and artisans around Meknes and Fes.
Google, SEO and AI assistants
Can I redesign my website without losing my Google rankings?
Yes, if every old URL is mapped and redirected with a 301 to its new equivalent, the content that ranks is kept, and the domain stays the same. Check Search Console after launch for errors. Tourak Digital Group audits the existing site for free before proposing a redesign.
Google Business Profile and Maps
How do I show up on Google Maps in Morocco?
Create a Google Business Profile at your exact address, verify it, choose the category that matches your main activity, then fill in everything: hours, real photos, phone, neighbourhood. Ask real customers for reviews and answer them. Tourak Digital Group sets up and maintains these profiles in Meknes, Fes and Ifrane.
Mobile apps
Do I need a mobile app for my business in Morocco?
Usually not at first. A fast mobile website is found on Google without installing anything. An app makes sense when customers return often: repeat orders, bookings, loyalty, tracking a driver. Tourak Digital Group builds both Android and iOS apps and websites, and will tell you plainly which one pays off.
Ads and social media
Is WhatsApp enough for customers in Morocco, or do I need a website?
WhatsApp is great for closing a sale with someone who already knows you. A website is how strangers find you on Google, and it stays yours if a social account is lost. The setup that works best in Morocco is a simple site with a WhatsApp button on every page and product. Tourak Digital Group builds sites this way.
The agency, quotes, timelines
Can I work with a Moroccan web agency if I don’t speak French or Arabic?
Yes. Tourak Digital Group runs projects fully in English: calls, quotes, drafts and training. The team writes the French and Arabic versions of your site, and you can have someone you trust review them before launch. Invoices and contracts can be prepared in English or French.
What are the data protection rules for websites in Morocco?
Morocco’s Law 09-08 applies as soon as your site collects personal data: contact forms, quotes, orders, newsletters. Processing generally has to be declared to the CNDP, and sensitive data such as health requires prior authorisation. Your site also needs a clear privacy policy. Tourak Digital Group prepares these pages with you.
Can I run my Moroccan business website from abroad?
Yes. Keep the domain, hosting and admin logins in your name, choose a site you can edit from your phone, and agree on who handles updates locally. Payments and invoices can be handled remotely by bank transfer. Tourak Digital Group works with owners abroad by video call, email and WhatsApp, in English or French.
Is it a good idea to hire a Moroccan web agency for a company based in Europe?
It can be, if you check the same things you would anywhere: live work you can see, ownership of the domain and code in your name, clear support after launch. Morocco is in or near Western European time zones and works in French and English. Tourak Digital Group, based in Meknes, works this way with clients abroad.
How do I find a reliable web designer in Fes or Meknes?
Ask to see live websites they built, open them on your phone, and get in writing that the domain and logins will be in your name. Check who handles updates after launch and whether they write in English. Tourak Digital Group has an office in Meknes, works across Fes and Ifrane, and answers in English.
Who owns my website and domain once an agency builds it?
You should. The domain, hosting account, content you paid for and admin logins should be in your name, written into the quote or contract. At Tourak Digital Group the domain is registered to the client from day one and all logins are handed over at delivery.
A project in Meknes or elsewhere in Morocco?
Tell us about it in a few lines: by phone, on WhatsApp or through the form.