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Is WhatsApp enough, or do I need a website?

In Morocco, a lot of sales close on WhatsApp. That is not changing. The question is how new customers reach the chat in the first place.

The short answer

WhatsApp is great for closing a sale with someone who already knows you. A website is how strangers find you on Google, and it stays yours if a social account is lost. The setup that works best in Morocco is a simple site with a WhatsApp button on every page and product. Tourak Digital Group builds sites this way.

What WhatsApp cannot do

Nobody finds your WhatsApp by searching “wedding dress rental Meknes” on Google. Google shows websites and Maps listings. And if your number or social account is blocked, everything goes with it.

What WhatsApp does better than anything

Conversation. Customers here like to ask, negotiate, see the colour in a photo sent live. So we connect them: each product has a button that opens WhatsApp with a message like “Hi, I want model X in size M” already typed.

Where to start

A simple site with your services or products, location, hours and the WhatsApp button. Then the Google profile.

See website design, digital marketing and Google Business Profile.

Frequently asked questions

Is WhatsApp Business free?

The WhatsApp Business app is free. Automated bulk messaging goes through a paid Meta offering.

Can I list two numbers?

Yes, for example one for sales and one for after-sales, each in the right place.

A project in Meknes or elsewhere in Morocco?

Tell us about it in a few lines: by phone, on WhatsApp or through the form.